Welcome to California State University, Los Angeles ITS Help Desk. The purpose of this web site is to provide a single location to look for information about computing resources at CSULA. Our customers are the students, faculty, and staff that make up the university community.  Desk menu is at the top provides useful hyperlinks into several categories.  Get the latest information and solutions to the most common problems (see FAQ’s); link to tutorials and download helpful documentation.

Account Services: General Account information for student, staff, and faculty.  Access to GET SA account, FAQ and Documentation.

Anti-Spam: ITS provides spam filtering service for campus email. Just subscribe to the service and use the Quarantine Manager to control the spam filters.

FAQs: A collection of Frequently Asked Questions.

Communication Services: Find listing of resources and helpful features on telephone descriptions, instructions on telephone uses, emergency information and many more.

Computer Training: Training Services provides free training for students and staff on various software applications.

Documentation: Links to a variety of documentation created for general information, product support and self help purposes.

First Aid Kit: Collection of web pages designed to vulnerabilities anti-virus, anti-spyware, as well as the Windows XP Service Pack 2 update, how to clear browser cache, and services off.

Hardware Support:  Desktop maintenance tips, repair instructions, and campus computer specification for both faculty and students are available online.

Open Access Labs: There are five labs available to CSULA students for instruction and research.

Software Applications: Find downloads, obtain licensed software for home use, and information on how to and instructional guidelines for desktop services software (DSS).

Technical Facilities & Share Classroom: Online text and video instructions, troubleshooting and assistance in enhanced classroom on campus.

Virus Protection: Viruses can cause serious damage to computer if not removed. Download the latest Anti Virus software available and have protection against viruses, worms, or trojans.

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