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  Adobe Dreamweaver 8
  Adobe Flash 8
  Adobe Photoshop CS2
  Creating a Webpage Using
    HTML
  Excel 2003 for
    Financial Investments
  Excel 2003 Functions
    and Data Analyses
  Microsoft Access 2003
  Microsoft Excel 2003
  Microsoft PowerPoint 2003
  Microsoft Publisher 2003
  Microsoft Word 2003
  Outlook Web Access 2003
  PowerPoint Crash Course
  SPSS v15
 
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ITS Training Program FAQ
  1. What is the ITS Training Program?
    • The ITS Training Program presents a series of free hands-on computer workshops. It is a service that offers computer workshops in the use of campus wide network and communication tools, common personal productivity tools, and resources available through the Internet. The Training Program offers over one hundred free hands-on computer workshops every quarter. In addition, the Training Program develops detailed documentation for applications available in the Open Access Labs. This program is run by students for students.
       

  2. Which applications and software does the program teach?
    • There are over a dozen titles to choose from including a six-part series for each application in the MS Office suite (Access, Excel, PowerPoint, and Word) and a three-part series of MS Publisher. Some other workshop titles are SPSS (statistical analysis software), Outlook Web Access, MS Excel Functions and Data Analyses, PowerPoint Crash Course, Using MS Excel for Financial Investments, Creating a Webpage Using HTML, Adobe PhotoShop, Flash, and Dreamweaver.
       

  3. I am interested in a software program that you guys teach, but I don't have that program; what should I do?
    • All programs or applications taught through our service are available in any of the on-campus Open Access Labs.
       

  4. Is it okay to go to a workshop if I missed the previous one?
    • Although you may do so, it is generally not recommended as it is always better to attend all sessions. If you happen to miss a session, it is probably a good idea to review the missed material prior to coming to the next class, out of courtesy for your workshop trainer and fellow student attendees.
       

  5. Where can I get the handouts if I missed a workshop?
    • Each of the hands-on workshops is accompanied by step-by-step instructions and sample data files. You can find the workbooks and data files online from our site.
      Note: Authentication is required to access these workbooks. Currently enrolled students may login with their NIS accounts.
      In addition to hands-on workshops, the Training Program develops detailed digital documentation for some of the applications available in the computer labs. You can access these materials online at http://www.calstatela.edu/handouts
       

  6. Where are the workshops located?
    • Training Program workshops are held in two different locations:
      - Library South Palmer Wing, Fourth Floor, Room 4056 (Library Training Lab - LPW-4056)
      - King Hall C Wing, Basement, Room 171 (King Hall Training Lab - KH-C171)
      LPW-4056 is equipped with 22 stations while KH-C171 is equipped with 15 stations for participants. Due to space availability, seating is on a first-come-first-serve basis.
       

  7. When are the workshops being offered?
    • For a complete listing of workshops and dates, pick up one of our schedule booklets, available from any of the Open Access Labs, Library Training Lab, King Hall Training Lab, and Library South Palmer Wing Lobby. For a more updated listing, visit the Training Program Home Page at http://sql.calstatela.edu/training to view our Workshop Calendar.
       

  8. Do I get credit for taking a workshop? Any certificate?
    • There is no credit for these workshops. However, Certificates of Completion are offered for those who have attended ALL parts of any Microsoft Office (Access, Excel, PowerPoint, Publisher, and Word), Adobe Photoshop, Dreamweaver and Flash, including SPSS workshops. Note that ALL parts within a series must be taken WITHIN one single quarter. There are NO exceptions.
       

  9. How much is it to attend a workshop?
    • These computer workshops are available at no cost to you; they are FREE.
       

  10. I don't understand some parts of the workshop, who can I ask?
    • During the workshop you may ask the trainer or any of the assistants. If time permits, you may approach the trainer after the workshop.
       

  11. Where can I get a copy of those binders provided in the workshops?
    • You can download the content of our workbooks from our site by clicking on the corresponding workshop link from the left navigation menu and select Workbook and Data Files link. Each workbook is divided into several parts, which are further divided into individual lessons. These workbooks are available in the Adobe PDF file format while the data files are provided as self-extracting archives.
      Note: Authentication is required to access these workbooks. Currently enrolled students may login with their NIS accounts.
       

  12. I have some questions about my homework, can I ask you?
    • The extent of our help is strictly limited to the material and content that is covered in the workshops. If further help is required, it is recommended that you seek your corresponding instructor or advisor. Other resources that may also be helpful: University Tutorial Center and University Writing Center.
       

  13. How to contact the program?
    • The main office for the ITS Training Program is located in Library South Palmer Wing, 4th Fl., Room 4056 (LPW-4056). You may contact us by phone at (323) 343-5369 or forward any questions or comments to itstraining@calstatela.edu.